JackpotMobile Casino Terms and Conditions

Welcome to Jackpot Mobile, an online gaming site operated by Grace Media (Gibraltar) Limited, registered in Gibraltar under company number 120628, with its registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. We also operate as Grace Media Limited, registered in the United Kingdom at 61 Mosley Street, Manchester M2 3HZ. By accessing JackpotMobile Casino.co.uk, registering an account, or using our jackpot mobile app, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Our Licensing and Regulatory Status

We at JackpotMobile are licensed and regulated by the UK Gambling Commission under licence number 57869 and by the Gibraltar Gambling Commission under RGL No.125. Our gambling software is separately licensed under UK Gambling Commission 57869 and Gibraltar Gambling Commission RGL No.118, with additional reference to licence 56784 and oversight by the Gibraltar Regulatory Authority. All games available through Jackpot Mobile Casino are independently tested and certified by NMI to ensure fairness and reliable random number generation.

Eligibility, Registration and Your Account

You must be at least 18 years old to create a jackpotmobile account. Registration and use of our services are restricted to permitted jurisdictions, primarily the United Kingdom under our Great Britain licence, plus additional territories permitted under our Gibraltar licence, and Canada, where we accept Interac payments. VPN use is only permitted when connecting from within Great Britain or from a jurisdiction approved under our Gibraltar licence. Should we detect a location breach, we reserve the right to void any winnings above a zero net deposit position.

Only one account per person, household or IP address is permitted. When you complete jackpotmobile register steps, you confirm that all information you provide is true, current and complete. We may request identity verification documents at any time, including before processing your jackpot mobile withdrawal.

Jackpot Mobile Login and Account Security

You are responsible for keeping your jackpot mobile login credentials confidential. If you suspect unauthorised access to your jackpotmobile casino login, you must notify us immediately at customersupport@thegracemedia.com or by telephone on 020 3478 1906. We are not liable for losses arising from your failure to protect your account details, whether accessed via desktop, our mobile site, or our jackpotmobile app for iOS and Android devices.

Deposits and Currency

All accounts operate exclusively in GBP. Our minimum jackpot mobile deposit is £5 or £10 depending on the payment method selected. We accept Visa debit, Mastercard debit, Google Pay, PayPal, Trustly, MuchBetter, AstroPay and Bank Transfer for non-UK customers, and Interac for players in Canada. We do not accept prepaid cards, credit cards, company cards, cryptocurrency or third-party payment methods. Attempting a jackpotmobile deposit using a prohibited method may result in the transaction being declined or reversed.

Withdrawals

Our minimum jackpotmobile withdrawal amount is £10. Withdrawals below this threshold may only be requested through live chat, except when you are closing your account entirely. Individual withdrawal requests range from £10 to £10,000, with larger balances paid in increments of £10,000 or less. Weekly and daily limits apply depending on the method used, including up to £20,000 per week on cards and Boku, and up to £10,000 per day on Skrill and Neteller. We aim to review and process withdrawal requests within 48 hours, with funds typically reaching you within one to five working days thereafter, depending on your chosen method. We pay withdrawals to the same method used for your original deposit wherever possible.

Bonuses and Promotions

Our welcome offer is available to selected account holders on their first deposit only. Deposit £10 and wager £10 cash on slots to receive 20 Free Spins on Gates of Olympus at a spin value of £0.20, up to a maximum redemption of £50. The qualifying jackpotmobile deposit must be selected from the deposit drop-down menu, and only cash stakes on slots count towards wagering. We credit spins within seven days of qualification, and they remain valid for a further seven days. You may claim your jackpot mobile casino bonus through My Account – Promotions, and only one bonus or set of Free Spins may be active at any time.

We do not currently offer a jackpotmobile no deposit bonus; all promotions require a qualifying deposit. Any jackpot mobile promo code or jackpot mobile casino bonus code advertised through our official channels must be entered correctly at the time of deposit to be valid. Additional offers include our Booster Bonus, Bankroll Builder, Winning Wednesday, Free Spin Frenzy, Drops & Wins, and our Monthly Wheel. Sports bettors can access a Bet £20 Get £20 in Free Bets offer, subject to minimum odds and qualifying stake requirements, with free bets expiring seven days after they are credited.

Games Offered

Our JackpotMobile library features more than 700 titles from leading studios including NetEnt, Playtech, Microgaming, Pragmatic Play, NextGen and NEKTAN, alongside live dealer content from Evolution and Playtech. You can enjoy jackpotmobile slots such as Sweet Bonanza, Starburst, Fluffy Favourites and Rainbow Jackpots, as well as bingo, scratch cards, roulette, blackjack, baccarat and poker. Our jackpotmobile live casino includes Blackjack Live, Infinite Blackjack, Lightning Roulette and AutoRoulette. Slot stakes range from 10p to £500 per spin.

Our Group and Sister Sites

Jackpot Mobile Casino operates as part of a wider group of gaming brands managed by Grace Media. Where you have played previously at jackpot mobile casino sister sites, we may recognise your VIP status and allow it to be transferred upon request. Players interested in exploring related products, including the Dream Jackpot Mobile App, should contact our support team for further guidance.

Responsible Gambling

We are committed to promoting safer gambling. We offer deposit limits, time-outs, self-exclusion and reality checks to help you stay in control. If you are concerned about your gambling behaviour, we encourage you to contact our support team or a specialist organisation for confidential advice.

Customer Support

Our support team is available via live chat, telephone, email and our contact form. Telephone and live chat support operate from 08:00 to 00:00 GMT/BST daily, and we respond to emails within 24 hours. You can reach us at customersupport@thegracemedia.com or by calling 020 3478 1906.

Amendments and Governing Law

We may update these Terms and Conditions periodically to reflect regulatory or operational changes. Continued use of JackpotMobile following any update constitutes your acceptance of the revised terms. These terms are governed by the laws of Gibraltar and England and Wales, and any disputes will be handled in accordance with our licensing obligations.